Verification and AML
We verify every player before money moves, to keep our casino closed to fraud, money laundering and underage play. This page explains what we check, which documents we need and what happens when verification fails.
A. Why we verify
1.1 Registration is open only if the local law where you live allows it. Canadian rules on age verification, identity checks and anti-money laundering apply.
1.2 These checks confirm you are an adult aged 19+, that your identity matches the details you provided, and that your location permits play. We accept deposits only after identity and geolocation checks are complete.
1.3 Checks also protect your balance and winnings from misuse by anyone else.
B. Source of funds
2.1 For large or unusual activity, we may ask you to prove the source of your funds, for example with recent pay slips, bank statements, tax records, or documents confirming a property sale or inheritance.
2.2 Every deposit and withdrawal is made in Canadian dollars (CAD). Withdrawals are capped at C$30 000 per month.
C. Screening for sanctions and politically exposed persons
3.1 We screen every account against sanctions lists and registers of politically exposed persons.
3.2 A match does not automatically block you. It triggers extra checks, which may include enhanced source of funds questions.
3.3 Accounts connected to sanctioned individuals or entities are refused.
D. Ongoing monitoring
4.1 Checks continue after you sign up. We track deposits, play and withdrawals for patterns that don't fit an account, such as depositing and withdrawing with very little play, or breaking deposits into smaller amounts to avoid checks.
4.2 If something looks unusual, we may hold withdrawals during our check and email you to ask for more information.
E. Records and reporting
5.1 We hold verification documents and transaction records for the period Canadian law requires. Our Privacy Notice explains how this data is stored and protected.
5.2 When Canadian law requires it, we report suspicious transactions to the authorities. We are legally barred from telling you that a report has been made.
F. Identity and age checks
6.1 Registration requires your full name, email, date of birth and home address. We check these details electronically where we can.
6.2 If more proof is needed, send us:
- Photo identification: valid government-issued photo ID that shows your full name and birth date.
- Address: a utility bill or bank statement from the past three months that shows your name and residential address.
- Payment method: proof that the card, e-wallet or bank account you use belongs to you. For cards, hide all digits except the first six and last four.
6.3 Images must be sharp, in colour, with all four corners of the document visible.
6.4 Every payment method linked to your account must be in your name. Third-party payments are not accepted.
G. When verification fails
7.1 If documents are missing or unreadable, or details do not match your account, we pause deposits and withdrawals until the issue is resolved.
7.2 Accounts are closed when we discover false documents, an underage player, a prohibited location or ties to financial crime. Winnings on that account may be held back, and we act as Canadian law requires.
7.3 Bonus funds tied to a failed check are removed. See our Bonus Policy and General Terms.
H. Contact
8.1 Send verification documents and questions to [email protected].
8.2 For other matters, email [email protected]. We reply by email.